Frequently Asked Questions
Everything you need to know about your Amaris Jewels experience.
What materials are used in Amaris Jewels?
We use premium materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure lasting brilliance and durability.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
Do you offer a warranty on your jewelry?
Yes, every piece comes with a 12-month warranty covering any manufacturing defects. Please contact our support team with your order number to initiate a claim.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
How should I care for my jewelry?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided Amaris pouch when not in use and clean gently with a soft cloth.
Can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.